Ticketmaster Data Breach

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Ticketmaster Data Breach

On May 27, 2024, a criminal threat actor offered Company user data for sale via the dark web. The user data refers to the sales ad for 560 million customers’ data that was posted online earlier this week by a group calling themselves ShinyHunters. The data was advertised for $500,000 and says it includes customer names, addresses, emails, credit card details, order information, and more.

Ticketmaster users should keep an eye on their credit and bank accounts for an unauthorized transactions and follow our general data breach tips below.

Protecting yourself after a data breach

1. Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened, and follow any specific advice they offer.

2. Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.

3. Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.

4. Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.

5. Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.

6. Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.

7. Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

Remember - always watch for scams!