Xango Juice Customer Service Nightmare
by Dave
(Victoria BC Canada)
My mother was taking this stuff and her distributor had set her up on a recurring order.
She eventually became hospitalized for an unrelated manner and the bottles kept coming.
I e-mail their "customer service" department asking them to stop sending them. They claim a 48 hour response to your inquiry. A week went by and another 2 bottles of Xango juice arrived without anyone ever responding to me.
Another letter went off to their company asking them to STOP sending. The same 48 hour response and a week later (now 2 weeks total), nobody has gotten back to me.
The auto-generated e-mail says to call their 1-800 number if urgent. No answer!
DO NOT GET SIGNED UP ON THIS RECURING ORDER AS YOU CANNOT GET OFF OF IT BY CALLING THEIR CUSTOMER SERVICE DEPARTMENT.
Only way I've been able to stop the orders is to go to the bank and have a stop-payment order applied.